No leader wants to conduct layoffs, but when a reduction in force becomes necessary, how you handle it defines your organization for those who leave and those who stay. Careful planning protects both your people and your organization.
Build a defensible selection process
Decisions about who is affected must be based on clear, documented, business related criteria. A process that cannot be explained objectively invites discrimination claims. Review selections for adverse impact before finalizing anything.
Know your legal obligations
Depending on the size and timing of the layoff, notice laws, final pay rules, and severance and release requirements may apply. Getting these wrong turns a difficult situation into a legal one, so confirm obligations before acting.
Treat people with dignity
How you communicate matters enormously. Be honest, be direct, provide support where you can, and remember that your remaining team is watching closely. Handled with dignity, even a painful reduction can preserve trust.
The bottom line
A reduction in force must be legal, defensible, and humane. Build objective selection criteria, confirm your obligations, and treat people with dignity throughout.
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